What do I do if a user appears duplicated in the system?

This can happen if there are two users with the same name but different emails. Buk does not allow the same email to be used for more than one user.

To resolve it:

1. Go to Administration > Users and Profiles.

2. Search for the duplicated user by email.

3. Click the three dots next to the user.

4. SelectDeleteand confirm the action.

Keep in mind:

• Make sure the user does not have active permissions before deleting them.

• This action cannot be undone.

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