In Buk, you can customize how you receive notifications by choosing your preferred channels for each type of alert. Currently, the available channels areemail,Mobile AppandSMS. Soon, new options such as Google Chat, Slack, and Teams will be added.
Important:To access notification settings, you need to have theNotifications > Notification Settingspermission set to “Yes.”
How to access notification settings?
- Click on theadmin gearlocated at the top right of the platform.
- Select theNotification Centeroption in the menu:
3. The notification settings view will open, where you can manage channels and also review the notification history.
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For more details about the history, check the Notification History - Manual.
How to configure notification channels?
- In the notifications view, you will see a list of the different types of notifications available.
- For each notification, you can enable or disable the available channels (email and Mobile App) using the corresponding toggle switch.
- If you disable all channels for a notification, that notification will no longer be sent.
- Not all notifications may have all channels available.
Mobile App Notifications (Push)
These are instant alerts that appear directly on your mobile device’s lock screen or status bar. Their purpose is to communicate urgent events or those requiring immediate attention, allowing the user to be informed and take action without needing to open the app or check their inbox.
Email Notifications
These are communications sent to your personal or corporate email inbox. They are designed for messages that require more detailed reading, contain attachments, or need to be saved as a formal and permanent record for future reference.
Important considerations
- The available channels may vary depending on the type of notification.
- If you need to review previously sent notifications, you can access the history from this same view.
- More communication channels will be added soon so you can choose the one that best suits your needs.
🤖 This article was translated using artificial intelligence. View original article.