For custom attributes to be sent correctly to the LMS, they must be free of privacy restrictions in their settings.
If an attribute has the boxes"Sensitive attribute for users"or"Sensitive Attribute For API"checked, the system blocks its transfer for security reasons and it will not be reflected in the training platform. By unchecking these options in the attribute settings, the information will sync immediately.
AlternativeIf you need to keep the data sensitive but require it in the LMS, we recommend creating an additional non-sensitive attribute exclusively for training reporting purposes.
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